Responsible Gaming

Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Games are based on chance or other factors that cannot be controlled by a player. Previous results do not change the outcome of a future game, and a win is never due simply because you have been losing. It is important to decide in advance how much time and money you are comfortable spending, and to stay within those boundaries.

Only gamble with money you can afford to lose after your ordinary living costs and financial commitments have been paid. Gambling should never be funded with money needed for rent, mortgage payments, bills, food, education, medical expenses or other essential needs. Do not borrow money, use credit irresponsibly or sell personal belongings to continue gambling.

Highway Casino encourages players to make informed choices and take regular breaks. A break can help you review your activity with a clear mind and decide whether gambling remains an enjoyable form of entertainment. If gambling causes stress, conflict or financial difficulty, stopping and seeking support is a positive and responsible step.

• Gamble only when you are in a suitable state of mind.
• Do not gamble while affected by alcohol, drugs, extreme tiredness or strong emotions.
• Never chase losses or increase stakes to try to recover money.
• Keep gambling separate from essential household spending.
• Treat wins as occasional outcomes, not as regular income.
• Take frequent breaks and avoid gambling for longer than planned.
• Do not regard gambling as a replacement for employment, savings or investment.
• Remember that every game or bet carries a risk of loss.

Set limits before you play

Planning before you start can make it easier to remain in control. Set a personal budget for gambling and decide how long your session will last. Consider writing down your limits before opening a game, and do not change them during a session because of a win or loss. A limit is most useful when it is agreed in advance and followed consistently.

Account controls and responsible gambling tools may be available through your account or by contacting the support team through the channels shown on this website. Depending on the service, these tools may include deposit limits, loss or wagering limits, session reminders, reality checks, time-outs and temporary account restrictions. Review the options available to you and choose controls that reflect your own circumstances.

Helpful habits

1. Set a gambling budget for a defined period, such as a day, week or month.
2. Set a time limit and stop when that time has ended.
3. Keep a record of deposits, withdrawals and time spent gambling.
4. Use account or device settings to reduce access when you need a break.
5. Avoid keeping payment details readily available if impulse gambling is a concern.
6. Do not increase your budget after a loss or because you are experiencing a winning streak.
7. Review your limits regularly and reduce them if gambling begins to feel difficult to control.
8. Keep gambling activity separate from money reserved for household or personal commitments.

Limits are not a substitute for support. If you find yourself repeatedly changing, removing or bypassing your limits, consider taking a complete break from gambling and speaking with a qualified support service. You can also ask a trusted family member or friend to help you maintain the boundaries you have chosen.

It may be useful to check your activity regularly rather than focusing only on individual wins or losses. Looking at the total time and money spent over a longer period can provide a more accurate picture of your gambling. If the overall amount is higher than expected, reduce your activity or stop and seek guidance.

Recognise when gambling may be a problem

Problem gambling can develop gradually. It does not always involve large losses or gambling every day. The important question is whether gambling is affecting your finances, relationships, health, work, studies or general wellbeing. You do not need to wait for a crisis before asking for help.

The following signs may indicate that gambling is becoming difficult to manage:

• Spending more time or money gambling than you intended.
• Thinking about gambling frequently or finding it hard to concentrate on other activities.
• Chasing losses or believing that a big win will solve financial problems.
• Hiding gambling activity, losses or transactions from family and friends.
• Borrowing money, using credit or missing payments because of gambling.
• Feeling anxious, restless, guilty, irritable or low after gambling.
• Arguing with people close to you or neglecting work, study, sleep, health or personal responsibilities.
• Trying to stop or cut back but returning to gambling soon afterwards.
• Gambling to escape stress, sadness, loneliness or other difficult feelings.
• Increasing bets or deposits to achieve the same level of excitement.
• Feeling that you must keep playing after deciding to stop.
• Selling possessions or using essential funds to continue gambling.

One or more of these signs is a reason to pause and review your gambling. Stop gambling for now, remove access to available funds where possible, and speak with someone you trust or a professional support service. Asking for help is confidential, responsible and common. Support can help you understand what is happening and identify practical next steps without judgement.

Do not try to recover losses by gambling more. Losses are not debts that a future win is required to repay, and there is no reliable system that can guarantee a profitable result. If you are feeling overwhelmed, prioritise your safety and wellbeing over gambling activity.

Taking a break or closing your account

If you want to stop gambling temporarily or permanently, use the responsible gambling or account support options available on this website. You may be able to request a time-out, a temporary restriction or self-exclusion. Self-exclusion is a formal request to prevent access to gambling services for a chosen period or, where available, indefinitely. Read the relevant conditions carefully before confirming a request.

A break is more effective when you remove opportunities to gamble. Consider logging out of accounts, deleting gambling applications, blocking promotional notifications and asking a trusted person to support your decision. You may also wish to review your bank or payment-provider controls and restrict access to funds used for gambling.

Do not create another account or use someone else’s account to get around a restriction or self-exclusion. Do not ask another person to place bets or play games for you. These actions can undermine your safety and may breach applicable account rules. If you are unsure how to begin a break, contact the support team through the contact method published on this website.

If someone else is affected

Family members and friends can also be affected by another person’s gambling. If you are concerned about someone, choose a calm time to talk, describe the changes you have noticed and avoid blame. Do not lend money to cover gambling losses or take responsibility for debts that are not yours. Encourage the person to speak with a qualified gambling support service, while also seeking support for yourself if the situation is causing stress.

If you have requested a restriction, take the request seriously and allow it to work as intended. Do not treat a time-out as an opportunity to plan a return to gambling or look for ways around the restriction. Use the time to review your finances, routines and support network, and consider whether permanent account closure or professional assistance would be more appropriate.

Support and safer gambling information

Support is available across Australia for people affected by gambling, as well as for their families and friends. You can contact a state or territory gambling support service, speak with a qualified counsellor or use a recognised online gambling-help service such as Gambling Help Online. These services can provide confidential information, counselling, financial guidance and practical strategies for taking a break.

If gambling has contributed to debt or missed payments, consider speaking with a financial counsellor before borrowing more money or making major financial decisions. If gambling is affecting your mental health, speak with a health professional. If you feel at immediate risk of harming yourself or another person, contact emergency services or seek urgent help in your local area.

Highway Casino does not encourage anyone to gamble beyond their personal limits. Our responsible gambling information is intended to support informed decisions, but it is not a substitute for professional medical, financial or psychological advice. If you believe gambling is no longer recreational, stop playing and seek assistance as soon as possible.

Important reminders

• You must be at least 18 years old to gamble in Australia.
• Never allow another person to use your gambling account.
• Keep your login details and payment information secure.
• Do not gamble when you are upset, intoxicated or under pressure.
• There is no reliable strategy that guarantees a win.
• Taking a break early is easier than waiting for gambling problems to grow.
• Professional support is available, and seeking help is a sign of responsible decision-making.
• Gambling should not interfere with your financial commitments, relationships, health or daily responsibilities.
• If you are concerned about your gambling, stop and ask for help rather than trying to manage the situation alone.

Responsible gambling is an ongoing choice. Review your habits from time to time, use the controls available to you and be honest about the effect gambling has on your life. If gambling is no longer affordable, enjoyable or easy to control, stopping is the safest option. Highway Casino encourages players to make careful decisions and to seek independent support whenever it is needed.