Terms & Conditions

1. About these Terms

These Terms & Conditions form an agreement between you and the operator of Highway Casino. They apply to the website, any related pages, account services, games, promotions and other features made available through the service. Additional rules may apply to particular games, payment methods, promotions or features. Where additional rules are displayed, they form part of these Terms & Conditions and should be read before you use the relevant feature.

The service is intended for people who are legally permitted to access and use gambling services in their place of residence. Availability of products and features can vary according to applicable Australian laws, state or territory requirements, technical restrictions and other compliance obligations. It is your responsibility to check whether online gambling is permitted for you before using the website. Highway Casino does not invite any person to use the service where doing so would be unlawful.

These terms may be updated from time to time to reflect changes to the service, legal requirements, security measures or business practices. The current version will be made available on the website. If a change is important, reasonable notice may be provided where appropriate. Continuing to use the service after updated terms are published means that you accept the revised terms. If you do not accept a change, you must stop using the service and follow any available account closure process.

Definitions

• “Account” means the personal account you create to access the service.
• “Website” means Highway Casino and its related online pages, applications or services.
• “We”, “us” or “our” means the operator of the website.
• “You” or “your” means the person accessing the website or holding an account.
• “Available games” means the games and gambling products shown to you through the service.
• “Applicable law” means laws, regulations, codes, directions and other requirements that apply to you, the operator or the service.

2. Eligibility, accounts and verification

You must meet all legal age and eligibility requirements that apply to you before opening or using an account. You must provide accurate, current and complete information when registering. This may include your name, date of birth, address, payment information and other information reasonably needed to operate the account, meet legal obligations or protect the service. You must update your details if they change.

Only one personal account is permitted unless the operator expressly agrees otherwise. An account must be opened in your own name and used only by you. You must not open an account for another person, allow another person to access your account or use another person’s account. You are responsible for keeping your login details confidential and for all activity carried out through your account, except where the activity resulted from a proven failure by the operator to maintain reasonable security.

We may need to verify your identity, age, location, source of funds, payment method or other account information. Verification may be completed when you register, before particular transactions, when you request a withdrawal, during a security review or at another time. You agree to provide information and documents that are genuine, clear and current. If information cannot be verified, the account may be restricted, suspended or closed in accordance with applicable law and these terms.

• Do not provide false, misleading or incomplete information.
• Do not use the service for unlawful activity, fraud, money laundering or the benefit of another person.
• Do not use payment methods that belong to someone else without express authorisation where required.
• Do not attempt to bypass account, location, identity, security or responsible gambling controls.
• Tell us promptly if you believe your account details have been accessed or used without permission.

We may apply reasonable account, transaction, location or play restrictions to meet legal, security, operational or responsible gambling requirements. We may also refuse an account application or limit access where this is necessary or permitted. Any decision will be handled in accordance with applicable law and our relevant procedures.

3. Games, deposits, withdrawals and promotions

Before participating in a game, you should review the information displayed for that game, including the available instructions, stake information, rules and any applicable terms. You are responsible for checking that your selections and transaction details are correct before confirming them. A transaction or game entry may not be reversible after confirmation, except where required by law, technical error, system failure or an applicable game rule.

Games are intended for entertainment. Gambling involves risk and you should only use money that you can afford to lose. Outcomes are determined by the relevant game system and cannot be guaranteed by the operator, the website or any person acting on its behalf. Past results do not predict future results. You should not treat gambling as a way to make money or resolve financial difficulties.

The payment methods displayed on the website may change and may be subject to their own terms, fees, processing requirements and eligibility rules. You must use a payment method that you are authorised to use. You remain responsible for any fees charged by your bank, card provider, payment service or other third party. Deposits must be made for the purpose of using the service and must not be made through unlawful or unauthorised means.

Withdrawal requests may be subject to identity checks, payment verification, fraud prevention reviews and other legal or security controls. We may return funds through an approved method or request further information before completing a transaction. The availability and conditions of payment methods, as well as any applicable limits or processing requirements, will be shown through the service or provided during the relevant transaction. You should check these details before depositing or requesting a withdrawal.

Promotions, bonuses, rewards and promotional competitions may be offered from time to time. Each offer is subject to its own displayed terms, including eligibility, activation requirements, expiry rules, wagering or play conditions, contribution rules, withdrawal conditions and any applicable restrictions. If there is a conflict between a promotion’s specific terms and these general terms, the specific promotion terms will apply to that offer. You must not abuse, manipulate or use multiple accounts to obtain an unfair promotional advantage.

We may correct an obvious error, cancel or adjust an affected transaction, or withdraw an offer where this is necessary because of a technical issue, administrative mistake, fraud, misuse or a legal requirement. We will not use an error correction to remove rights that cannot lawfully be excluded. If a game or transaction is affected by a material system fault, the outcome may be reviewed and handled under the relevant game rules and applicable law.

4. Responsible gambling, privacy and acceptable use

Highway Casino supports informed and responsible gambling. Gambling should remain an enjoyable leisure activity and should not interfere with your finances, relationships, work, study or wellbeing. We encourage you to set personal limits, take regular breaks and avoid chasing losses. Never gamble with borrowed money, money needed for essential expenses or funds that belong to another person.

• Set a budget before you play and keep track of the time and money you spend.
• Do not increase your stakes to try to recover losses.
• Do not gamble when affected by alcohol, medication or other substances.
• Use available deposit, spending, session or loss controls where offered.
• Use available time-outs or self-exclusion tools if you need a break.
• Seek independent support if gambling is causing concern for you or someone close to you.

Requests for account restrictions, time-outs or self-exclusion may affect access to the service and may not be reversible for the period selected. You should not attempt to create another account or use another person’s account while a restriction applies. Information about responsible gambling tools and support options is available through the website. If you believe gambling is no longer suitable for you, stop using the service and seek appropriate help.

Personal information is handled in accordance with the Highway Casino Privacy Policy. We may collect, use, store and disclose information for account administration, identity verification, payments, customer support, security, fraud prevention, responsible gambling, legal compliance and other purposes explained in that policy. By using the service, you acknowledge that relevant information may be processed for these purposes, subject to applicable privacy law.

You must use the website lawfully and fairly. You must not interfere with its operation, introduce malicious code, use automated tools without permission, copy or exploit restricted content, attempt to access another account, reverse engineer systems, or engage in conduct that could damage the service or other users. We may investigate suspected misuse and take proportionate action.

5. Suspension, liability and general legal terms

We may suspend, restrict or close an account where we reasonably believe that you have breached these terms, provided inaccurate information, failed verification, misused a promotion, acted unlawfully, created a security risk, breached responsible gambling controls or used the service in a way that may harm the operator or another person. An account may also be restricted where required by law, a court, a payment provider or a relevant compliance process.

If an account is closed or restricted, you must not attempt to create or use another account without permission. Subject to applicable law, we may cancel pending activity, refuse further access or retain information needed for legal, regulatory, security or dispute purposes. Any remaining balance will be dealt with in accordance with applicable law, verification requirements, transaction records and these terms. Funds connected with fraud or unlawful conduct may be withheld or reported where permitted or required.

We aim to keep the website available, secure and accurate, but uninterrupted access cannot be guaranteed. The service may be unavailable because of maintenance, upgrades, telecommunications problems, third-party services, events outside reasonable control or other technical reasons. We are not responsible for losses caused by circumstances that cannot reasonably be prevented, subject to rights and remedies that cannot be excluded under Australian Consumer Law or other applicable law.

Nothing in these terms excludes, restricts or modifies any guarantee, condition, right or remedy that cannot lawfully be excluded, restricted or modified. To the extent permitted by law, any liability that may otherwise arise from use of the website is limited to the remedies required by applicable law. You are responsible for your own equipment, internet connection, software, security practices and decisions about whether to use the service.

Website content may include trade marks, text, graphics, software, designs and other material owned by or licensed to the operator. You may use the website for personal, lawful purposes only. You must not reproduce, distribute, modify, publish or commercially exploit website content unless you have permission or the law allows it. Links to third-party websites may be provided for convenience, but those websites are governed by their own terms and privacy policies.

If you have a question, concern or dispute, please use the support or contact options made available on the website. We may ask for information needed to investigate the matter, including account details, transaction records, dates and relevant screenshots. You should not send passwords or other unnecessary sensitive information. We will consider complaints fairly and in accordance with applicable procedures and legal obligations.

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not waive the right to enforce it later. These terms, together with any incorporated policies and specific game or promotion rules, represent the agreement governing your use of the service. They are subject to the laws that apply to the service and your use of it in Australia, without limiting any mandatory rights or protections available to you.